Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only. They are not a reliable way to earn money or solve financial problems. Remember that all games are based on chance, and the house always has a mathematical edge. Only gamble with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gaming. It is illegal for minors to gamble. If you are under 18, please do not access gaming websites.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may have a gambling problem:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the time and money spent
- Neglecting family, work, or other responsibilities due to gambling
- Experiencing mood changes (anxiety, depression, irritability) related to gambling
- Borrowing money or using credit to fund gambling
- Feeling unable to stop or reduce gambling despite wanting to
- Using gambling to escape problems or negative emotions
- Jeopardising relationships, education, or career opportunities
- Experiencing financial difficulties as a result of gambling
Self-Help Tools
Most responsible gaming operators offer built-in tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you can lose in a set period
- Reality Checks: Receive notifications at regular intervals to remind you how long you've been playing and how much you've spent
- Session Time Limits: Set automatic logout times to prevent extended play sessions
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
Take advantage of these tools—they're designed to help you maintain control and enjoy gaming responsibly.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support services
- Lifeline Australia: 13 11 14 — 24/7 crisis support
- Beyond Blue: 1300 224 636 — Mental health and wellbeing support
International Support
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Take Action Today
If you're experiencing problems with gambling, please reach out for help. There is no shame in seeking support—many people have successfully overcome gambling difficulties with the right assistance. Contact one of the organisations listed above, speak with a trusted friend or family member, or visit your GP.
Remember: Help is available, and recovery is possible.